rdm strongly believes that a methodical training program is a key ingredient to successful retail execution. rdm continually invests time and resources into the training of our retail marketing associates.

• Each new associate receives hands-on, in-store training
• rdm associates receive "one-on-one" in-store training for most major projects (e.g. Cough & Cold Sets)
• rdm creates a “Step by Step” service instruction manual for each
  major project
• rdm utilizes a systematic Weekly Status Report to evaluate the progress and opportunities to follow-up with each rdm associate